Welcome to Ballistic Diamond Tools (hereinafter referred to as “we”, “us”, or “our”). These terms and conditions govern your use of our website located at http://www.ballisticdiamondtools.com.au (hereinafter referred to as the “Website”). By accessing or using the Website, you agree to be bound by these terms and conditions.

Refunds and Returns:

• All sales are final. We do not offer refunds or exchanges unless the product is faulty.
• Returns are only accepted at our discretion and must be authorized by us in advance.
• To request a return, please contact us at sales@ballisticdiamondtools.com.au to obtain authorization.
• Returned items must be in their original condition and packaging.

Indemnification:

• You agree to indemnify, defend, and hold harmless Ballistic Diamond Tools, its owners, and staff from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the Website or any violation of these terms and conditions.

Warranty:

• Products sold on our Website are covered under the manufacturer’s warranty. Warranty claims must be made in accordance with the manufacturer’s specifications.
• We are not responsible for any warranties beyond those provided by the manufacturer.

Safety Precautions:

• Products sold on our Website may produce silica dust, which can be harmful if inhaled. It is your responsibility to use all necessary safety precautions and adhere to Australian laws and regulations regarding silica dust exposure.
• We recommend using appropriate personal protective equipment (PPE) and following safe handling practices when using our products.

Limitation of Liability:

• To the fullest extent permitted by law, Ballistic Diamond Tools, its owners, and staff shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or the products sold on the Website.

Governing Law:

• These terms and conditions shall be governed by and construed in accordance with the laws of the State of Queensland, Australia.

Contact Information:

• If you have any questions about these terms and conditions, please contact us at: Ballistic Diamond Tools Unit 3 / 478 Scottsdale Drive Varsity Lakes QLD 4227 sales@ballisticdiamondtools.com.au

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the Website. We reserve the right to update or modify these terms and conditions at any time without prior notice. Please review these terms and conditions periodically for changes.